Creative Solutions Digital Wellness Policy

Policy Goals

This policy promotes digital wellness through healthy company-wide guidelines which create better physical and mental well-being.

Burnout from work is a very real concept that not all organizations put resources into helping with – We don’t want that for our team and you. At Creative Solutions we are made up of creative professionals who spend the majority of our time online. When you’re working, we expect you to put your best foot forward, but we want to help you to create a healthy work-life balance.

Our aim is to set clear expectations and boundaries to help create healthy working habits and reduce burnout.

Healthy habits for workplace focus and mental well-being.

We believe that a physically and mentally supported team results in a positive and focused customer experience. To achieve our goal of delivering highly relevant and personalized customer experiences we subscribe to the following simple policies and boundaries:

Do's

  • Set boundaries with clients during on-boarding to set clear expectations early.
  • Batch processing of emails, to create better work focus and better efficiency.
  • We encourage face-to-face interactions online through video calling platforms.
  • Avoid communication overload by consolidating emails or meetings. Be concise and precise.
  • Keeping communication channels to a limit eliminates confusion. We stick to Slack and Google Workspace to keep the number of apps or locations for information simple and streamlined.
  • Take breaks for well deserved downtime. Schedule thinking and creativity breaks.

Don'ts

  • Don’t respond to client emails after working hours.
  • Don’t say yes if you don’t understand something. Always ask a question if you’re unsure and ask often.
  • Don’t speak on behalf of others.
  • Don’t use a lot of technical jargon. Keep it simple and expand if necessary.
  • Don’t assume. It’s always better to clarify.
  • Don’t be afraid to speak up when you are feeling threatened or uncomfortable.
  • Don’t work all the time. Balance is end goal.

Digital Wellness has transformed from being a mere workplace luxury to an essential requirement for both business success and personal well-being within organizations.

As an organization, we have a duty to care about the people working with us.