Strategic Planning . User Insights . Action Plan
Strategy and Service Design is at the heart of everything we do. All of our services are strategically focused and human-centered. It’s all about the human-to-human (H2H) approach!
Marketing Direction Based on Consumer Behavior
You want to invest in marketing but aren’t convinced where to start to make an impactful, realistic plan.
We help you truly understand your customer journey, and what pain points your company solves.
Brand Identity Development with a Human-centric Approach
You are launching a new business, a new arm of your business, a new name, or simply need a brand facelift.
We will co-develop your brand story to connect your offering with the right audience through user insights.
Business Alignment through scalability and functionality
You are at the point where you want to re-assess department structure to scale, grow or optimize your business for efficiencies.
We perform a detailed analysis of your operations to identify bottlenecks and use of resources.
Example of our Process (eg. Branding)
Snapshot of your target market and business canvas
Research user behaviours and experience
Evolve From Insights
Improve customer journey map and define buyer personas
Execute on brand identity blueprint and journey guidelines